Port Scope

Privacy Policy

Last Updated: January 2025

1. Introduction

Port Scope ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our E-Laytime & Analytics platform and website (collectively, the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Service:

2.1 Information You Provide

  • Account Information: Name, email address, company name, job title, phone number, and other contact information when you register for an account
  • Payment Information: Billing address, payment card details, and other financial information processed through secure third-party payment processors
  • Business Data: Maritime and shipping data, laytime calculations, port information, vessel details, and other operational data you input into the Service
  • Communications: Information you provide when contacting us for support, feedback, or inquiries

2.2 Automatically Collected Information

  • Usage Data: Information about how you access and use the Service, including IP address, browser type, device information, pages viewed, time spent on pages, and clickstream data
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Service and store certain information
  • Log Files: Server logs that may include IP addresses, browser type, Internet service provider, referring/exit pages, date/time stamps, and click data

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our Service
  • To process your transactions and manage your account
  • To send you technical notices, updates, security alerts, and support messages
  • To respond to your comments, questions, and requests
  • To monitor and analyze trends, usage, and activities in connection with our Service
  • To detect, prevent, and address technical issues, fraud, or security breaches
  • To personalize your experience and provide content and features relevant to your interests
  • To comply with legal obligations and enforce our Terms and Conditions

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, email delivery, hosting services, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or to protect our rights, privacy, safety, or property, or that of our users or others.

4.4 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, regular security assessments, access controls, and employee training. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to certain exceptions
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your personal information for certain purposes
  • Restriction: Request restriction of processing of your personal information
  • Withdraw Consent: Withdraw your consent where we rely on consent to process your information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use the following types of cookies:

  • Essential Cookies: Required for the Service to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Service
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to facilities located outside your jurisdiction. We take appropriate safeguards to ensure your information receives an adequate level of protection.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

11. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by Port Scope. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, the right to opt-out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.

14. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We are committed to ensuring that your personal data is processed in accordance with GDPR requirements. You have the right to access, rectify, erase, restrict processing, object to processing, and data portability, as described in Section 7 above.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Port Scope
Email: privacy@port-scope.com
Website: www.port-scope.com
Data Protection Officer: dpo@port-scope.com

By using Port Scope's Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.